Lauren is the Deputy Technical Director for the Global Results and Measurement Team at Pact. She is a monitoring, evaluation, research and learning (MERL) specialist with 15 years of experience designing, implementing, and evaluating results-oriented democracy, governance and civil society strengthening programs, with a focus on learning and adaptive management. She has piloted innovative complexity-adaptive methods in Pact’s global governance portfolio and led the development of associated handbooks and toolkits. She has expertise implementing a variety of quantitative and qualitative methods in more than 25 countries globally. A regular presenter at the annual conference of the American Evaluation Association, most recently Ms. Serpe led expert panels regarding learning, adaptive management, “lean data” and “complexity on a shoestring” topics. Previously she served as a Senior Research Specialist at the International Foundation for Electoral Systems (IFES). She has an MA in International Politics from American University in Washington, DC.